Services / Website Management

Keep Your Website Current, Functional and Supported

Receive ongoing assistance with content updates, website health, forms and technical issues after your website launches.

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What Happens After Your Website Launches

A website is not a one-time project. Content becomes outdated. Forms stop delivering. Links break. Analytics drift out of configuration. Without someone responsible for ongoing maintenance, small problems accumulate into a site that no longer reflects your business or generates the leads it should.

What You Get

Ongoing website maintenance from the same person who built your site — someone who knows how it works and can handle updates, troubleshoot issues and keep it performing correctly. Management plans are clearly scoped so you know exactly what is included and what falls outside the plan.

Routine content updates
Text and image changes
Broken-link checks
Website health monitoring
Form-function testing
Technical troubleshooting
Redirect and domain assistance
Analytics verification
Minor design adjustments
Priority support options
New landing pages (Growth Care)
Strategic improvement recommendations

Website management covers routine maintenance. Complete redesigns, large new pages, custom application development, complex integrations and major content migrations are scoped as separate projects.

EXAMPLE MANAGEMENT SCOPE

Your Website, Actively Maintained

This illustration shows work to discuss in your service scope. Backup, monitoring and reporting arrangements are confirmed separately; the panel is not a live service-status report.

Monitoring requirements

SSL certificate management
Malware scanning
Monitoring setup if agreed
Security header configuration

Updates & Maintenance

Platform updates
Dependency updates
Content updates
Performance reviews

Backup requirements

Backup schedule to be agreed
Separate storage to verify
Restore procedure to verify
Retention to be agreed

Forms & Lead Capture

Form delivery verification
Spam filtering
Notification email setup
Form validation checks

Support & Changes

Content change requests
Technical support
Direct email support
Agreed reporting schedule

Confirm scope for your plan

Monitoring setup if agreed
Security scanning
Backup requirements if agreed
Platform updates
Form delivery checks
Content change support

Illustrative management dashboard — example scope to agree for a website management plan. No real site data.

Discuss Website Management

Key Capabilities

Routine content updates

Text changes, image swaps, new team members, updated service descriptions and other routine content edits.

Broken-link checks

Periodic review of internal and external links to identify and fix broken links before visitors encounter them.

Website health checks

Agree the check schedule, monitoring provider and alert ownership in the service scope. Automated uptime alerts require a configured and verified system.

Form-function testing

Periodic testing of contact forms, quote forms and other submission workflows to confirm they are delivering correctly.

Technical troubleshooting

Investigation and resolution of technical issues — broken functionality, display problems, error messages.

Redirect and domain assistance

Help with URL redirects, domain configuration changes and DNS updates as your site evolves.

Analytics verification

Periodic checks to confirm that analytics and conversion tracking are still firing correctly.

Minor design adjustments

Small visual changes — spacing, color, layout tweaks — that fall within the scope of routine maintenance.

Priority support options

Faster response times for urgent issues on higher-tier management plans.

New landing pages

Additional landing pages included in Growth Care plans for businesses running ongoing campaigns.

Strategic improvement recommendations

Periodic observations and recommendations for improving your site's performance, usability and conversion rate.

Who This Is For

Website management is the right choice for businesses that want ongoing support after launch — whether for regular content updates, technical peace of mind or a reliable resource for issues that come up.

Businesses that update their content regularly
Organizations running ongoing campaigns that need new landing pages
Companies that want technical issues handled without having to find someone new
Businesses that have experienced form delivery or analytics problems in the past

Our Process

Onboarding

We review your site, document its current state and establish the communication and request process.

Ongoing requests

You submit content updates, questions and issues through a simple request process. Turnaround times are defined by your plan.

Defined maintenance responsibility

Define who reviews uptime, form delivery and analytics health, and when. Backup frequency, retention, restore tests and alert delivery must be verified before those services are promised.

Periodic reviews

Periodic site reviews identify issues and improvement opportunities before they become problems.

Reporting

Regular updates on what was done, what was found and any recommendations for the period ahead.

Frequently Asked Questions

What is included in website management?

Website management covers routine content updates, broken-link checks, form testing, technical troubleshooting, analytics verification, minor design adjustments and strategic recommendations. It is designed for ongoing maintenance — not complete redesigns, large new pages, custom applications or complex integrations.

What is not included in website management?

Website management is not the right service for complete redesigns, large new pages, custom application development, complex integrations or major content migrations. These are scoped as separate projects.

How do I submit a content update request?

Requests are submitted through a simple process defined during onboarding. Turnaround times depend on the plan selected.

Can I add a new page under a management plan?

Minor additions — a new team member, a short service description page — may fall within routine maintenance scope. New landing pages are included in Growth Care plans. Larger new pages are scoped as separate projects.

What if I need something outside the scope of my plan?

Work outside the scope of your management plan is quoted as a separate project. You are never charged for out-of-scope work without prior agreement.

Do I need a management plan if my site was just built?

A management plan is most valuable for businesses that update their content regularly, run ongoing campaigns or want ongoing technical support. If your site is relatively static and you are comfortable making minor updates yourself, a plan may not be necessary right away.

Can I cancel a management plan?

Plan terms and cancellation policies are discussed before you sign up. There are no long-term lock-in requirements on Essential Care or Business Care plans.

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Ready to Keep Your Website Working After Launch?

Discuss your site's needs and we'll recommend the right management plan for your business.

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