Hospice Website Design for Families and Referral Partners

Explore an interactive website concept

An original concept for a fictional business. Open it to try the navigation and demo interactions.

Three concrete deliverables

• Audience-led page structure
• Readable mobile service information
• Distinct contact and careers paths

We agree the page list, content responsibilities and required features before quoting. Compare project packages or use the free planner to prepare your brief.

Three audiences, three useful paths

Family-facing pages should explain the organization’s approved services in plain language, identify where it operates and make the next contact step easy to find. Content needs review by the agency’s own clinical and operational team; website design does not establish clinical accuracy.

Referral partners need an agency-approved referral process and a clear route to the appropriate team. Applicants need recruitment information separate from care inquiries. A public business form should not collect patient information.

• Families: service overview → service-area information → appropriate phone or business contact.
• Referral partners: professional information → approved referral instructions → agency-managed channel.
• Applicants: careers → role requirements → approved application process.

A suggested page structure

An illustrative starting structure is Home, About, Services, Service Area, For Referral Partners, Careers and Contact. Add separate service pages only when there is enough distinct, approved information to help visitors. The final page count and content responsibilities belong in the written project scope.

On small screens, prioritize readable type, short paragraphs and labeled contact actions. Keep phone links useful without allowing fixed bars or consent controls to cover the content.

What the Pacific Hospice project demonstrates

The published Pacific Hospice & Palliative Care case study describes dual-audience content architecture for families and referral partners, mobile-optimized development, prominently placed contact access and launch support. Those are documented project activities, not a claim about patient outcomes, search rankings or conversion gains.

From content planning to launch

Start by gathering agency-approved service descriptions, current contact details, actual service areas, team information and permission to use photos. Agree who reviews healthcare content and which channels handle referrals.

Next, organize the pages and audience journeys, review the design on mobile and desktop, and build the agreed site. Before launch, test contact routing safely, review accessibility and URL changes, confirm account access and document ongoing responsibilities. Patient intake or connected referral systems require separate requirements and scope.

Questions worth resolving early

• Who approves service information and how often does it change?
• Which contact route should families use, and who maintains those details?
• What approved process should referral partners follow?
• Will recruitment content be managed on the site or linked to an existing system?